Refunds may be requested by emailing help@queen-games.com.

If the order has already been submitted to one of our shipping warehouses (normally within 24 hours for orders in the US and 72 hours elsewhere), we are not able to guarantee a refund. We reserve the right to subtract 10% for fees for all refunds.


Late Pledges

Late pledges for Kickstarter campaigns are subject to the refund policy of our Kickstarter project, which is an 85% maximum, with the amount reducing near the time of fulfillment.